State Farm® Insurance Agent Aaron Bussard
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cheryl Davis
August 1, 2026
"Heather Hopson was very informative and easy to understand when explaining details."
"We love to see reviews like yours, Cheryl! Heather works hard to break down insurance details into clear, straightforward information, so knowing her approach made such a positive impression brings a big smile to our team. Thank you so much for choosing our Conneaut Lake agency!"
Ronald Masotto
July 31, 2026
"Person on the phone was very personable and pleasant"
"Ronald, thank you for taking the time to leave us a review! I'm happy to hear that your experience on the phone was pleasant. Let us know if we can help with anything else!"
Rodney Thomas
July 28, 2026
"Heather Hopson was very helpful with all the information and helped me through every step!"
"Thank you, Rodney! I'm glad to hear that Heather was able to assist you with all the information you needed and guide you through the process. We appreciate your feedback and are here if you need anything else!"
mdemajistre
July 27, 2026
"Kevin was so terrific setting me up with a new auto and home policy. He is knowledgeable, patient and kind. I thought switching insurance companies would be difficult but he made the transition seamless and at a great price. Thank you Kevin!!"
"Thank you, mdemajistre! I'm happy to hear that Kevin made your transition to our office smooth and easy. It's great to know you found his assistance with your auto and home policies valuable. We're here if you need anything else!"
Cassidy Copeland
July 22, 2026
"We have been clients of Aaron for years. He is awesome to work with!
Kelly is also amazing there! She is right on top of making sure she is keeping in touch with you on getting things done and does a great job at reaching out and not just waiting for you to reach out about any issues you might bump into!"
Justin Kersnick
June 29, 2026
"Great group to work with, easy going, great rates and not pushy! Thanks Aaron and the team!"
"Thank you, Justin! I'm happy to hear you enjoyed working with our team and found our rates competitive. We strive to make the process smooth and pressure-free. Let us know if we can help with anything else!"
mary webber
June 11, 2026
"Heather was able to handle all of my requests today. She was a joy to talk to and very helpful. Thank you Heather!"
"Thank you, Mary! I'm glad Heather was able to assist you with everything and make the experience enjoyable. We appreciate your feedback and are here if you need anything else!"
Robert Alexander
June 9, 2026
"Heather did a great job. She listened to my needs and helped guide me to a policy that fit. Thanks again."
"Thank you, Robert! I'm happy to hear that Heather was able to assist you in finding the right policy. We appreciate your feedback and are here if you need anything else!"
Guy Fuller
May 28, 2026
"I have been with State Farm for over 30 years. I don’t even consider changing because of people like Aaron and Heather, who are always so helpful and personable. I have had several deer hit claims that get taken care of promptly. I recommend them to my family and friends."
"Guy, thank you for taking the time to leave us a review! I'm happy to hear that we have made such a positive impact on your experience with us over the years. It's great to know that we've been able to assist you promptly with your claims. We truly appreciate your recommendations to family and friends. Don't hesitate to reach out if you need anything!"
David Lasch
May 27, 2026
"The meeting with Heather was very helpful and nice 👍"
"Thank you, David! I'm glad to hear that Heather was able to provide a helpful and pleasant experience during your meeting. We always aim to make our interactions as informative and friendly as possible. We appreciate your support!"
Chaos Coordinator
May 18, 2026
"Cerine is knowledgeable and kind. She listened to what I needed and could afford! Thank you"
"Thank you! I'm happy to hear that Cerine provided you with such knowledgeable and kind service. Our team is dedicated to understanding and meeting your needs. If there's anything else we can assist you with, feel free to reach out!"
Seneca Irwin
May 6, 2026
"Heather was super helpful with switching my auto insurance back to State Farm. She made the process quick and easy!"
"Thank you, Seneca! I'm happy to hear that Heather made your transition back to us smooth and efficient. We appreciate your confidence in us for your auto insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
Betty Miller
May 1, 2026
"I have my Car Insurance through State Farm, very happy with that ! Just had a review with Heather, she was great and went over my policy !"
"Thank you, Betty! I'm glad to hear you're happy with your insurance and had a positive experience with Heather. She takes pride in ensuring everything is clear and comprehensive. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Mary Sellen
April 24, 2026
"Very good at answering my questions hanna"
"Thank you, Mary. Great knowing we were able to help you out and answered all your questions. We greatly appreciate you choosing our agency and State Farm!"
Tasha Farley
April 22, 2026
"Heather was VERY helpful with adding a vehicle to my policy. She was so patient and polite. I appreciate her professionalism and her ability to help in every way."
"Thank you, Tasha! I'm happy to hear that Heather was able to assist you so effectively with your policy. Her professionalism and patience are truly valued in our office. If there's anything else you need, feel free to reach out!"
Amanda Partridge
April 22, 2026
"Heather was very helpful and ensured my insurance needs were met."
"Hey, Amanda! Thank you for sharing your experience with Heather and for highlighting the pricing. We’re glad she was able to help with your auto and renters insurance and take care of what you needed."
Mason Heller
April 9, 2026
"Kevin from State Farm was incredibly helpful in finding me lower rates while actually improving my coverage for both my auto and homeowners insurance. He took the time to explain my options clearly and made sure I understood exactly what I was getting. The whole process was smooth, and I never felt pressured—just well taken care of. Highly recommend working with him if you’re looking to save money without sacrificing protection."
"Thank you, Mason! I'm happy to hear that Kevin was able to assist you in finding better rates and coverage. It's great to know that you felt well taken care of throughout the process. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Mark Fischer
April 6, 2026
"Hannah was wonderful in getting my quotes and setting up my new policies!"
"Thank you, Mark! I'm happy to hear that Hannah provided excellent service in getting your quotes and setting up your new policies. We appreciate your feedback and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
Beth Hockran
March 31, 2026
"Absolutely the best customer service i have ever experienced. Cerine was so wonderful and personable."
"Thank you, Beth! I'm happy to hear that you had such a positive experience with our team. Cerine truly is wonderful, and we're grateful to have her. If you need anything else, feel free to reach out!"
Christine Alexander
March 31, 2026
"Hannah was amazing and extremely helpful!"
"Thank you, Christine! I'm happy to hear that Hannah was able to provide such helpful service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Krista Greeley
March 27, 2026
"Heather was super helpful with helping me get my documents in order. Very fast & kind"
"Thank you, Krista! I'm glad you found the assistance efficient and kind. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Nicholas Gnan
March 25, 2026
"State farm and the people at conneaut lake are amazing. Fast and helpfull. Hannah was amazing to deal with. And super informative. After usaa lied and jurked me around. Dealing with Hannah was a breath of freah air. Thank you Hannah. 100% recommend"
"Thank you, Nicholas! I'm really happy to hear about your positive experience with Hannah and our team. It's wonderful to know that she provided the support and information you needed. We're grateful for your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
John Snyder
March 19, 2026
"Heather was very friendly and informative on the phone and when I met her in person I felt like part of the family. He explained everything perfectly. I am impressed as to how courteous and professional she was. Sometimes people feel like a number but I didn't feel like that at all."
"Thank you for your wonderful feedback, John! I'm delighted to hear that Heather made you feel like part of the family and provided such a friendly and informative experience. It's important to us that you never feel like just a number. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
nichelle rodgers
March 18, 2026
"Always “Extra-Ordinary” Customer Service at Aaron Bussard’s office in Conneaut Lake, PA. I firmly believe in giving good reviews to people who are “caught in the act of doing something good”. I called the office at 9am this morning and left a message. Heather called me back within 15 minutes. She apologized for the delay. Lol She already had pulled up my file and was ready with the answers I needed. While on the phone, Heather took time to quickly explain the details and differences in our auto coverage and which items might need updated. Heather is very knowledgeable and communicated the “insurance vocabulary” for me to understand easily. My husband & I have been loyal State Farm customers for years. Whether we call, or just drop by the office, we always feel welcome by each staff member and never rushed. By the way, meeting at this office is a breeze. Extremely convenient off-street parking in front of the office. It is very easy to enter this building.The office is always spotless, and each person is neat and professional. Each agent wants to get to know us personally and to make sure that we are comfortable to ask them any questions that we might have. Sometimes, they assist in reducing items that can save money or have become out-dated. Other times, weak coverage areas are weighed before liability becomes an issue. It is invaluable to call this office and be able to speak with “hometown staff” who know us and sincerely want to look out for us. Thank you, everyone. Keep up the good work!"
"Thank you, Nichelle, for sharing your wonderful experience! I'm delighted to hear that Heather and the rest of our team have consistently provided you with exceptional service. We take pride in making sure our customers feel welcome and informed, and it's great to know that our efforts are appreciated. Your loyalty means a lot to us, and we're always here to help with any questions or updates you may need. Let us know if there's anything else we can do for you!"
Frank Spirk
March 18, 2026
"Added a new vehicle with Heather. She was very efficient, fast and able to inform us of all the changes. A+ service!"
"Thank you for your review, Frank! I'm glad to hear that Heather provided efficient and informative service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"